Three new blog posts over at IT PRO

Posted by Chris Green on Thursday July 17 @ 1:19 pm

My blog over at IT PRO has been a bit quiet of late, but there are three new posts this week that you might be interested in:

When is a free laptop not actually free? When it comes with a dongle!

Microsoft planning a Zune-based smartphone

Leaked pics of the Skypephone 2

Please take a look.

The CNBC iPhone 3G interview

Posted by Chris Green on Friday July 11 @ 4:10 pm

Chris on CNBC talking about the iPhone 3G

In case you missed it, the nice people at CNBC have put a streaming copy of this morning’s iPhone 3G discussion online.

The IT PRO contributor/traffic analysis project

Posted by Chris Green on Thursday July 10 @ 11:57 am

Web stats

After one small comment on Twitter about my day spent sweating over spreadsheets, it seems that many people within the IT publishing and PR world are very interested in what I was doing.

Every few months I perform what I call a contributor/traffic analysis. This involves generating a report from the main IT PRO site stats tool that shows the page impressions (PIs) and unique user visits (UUs) generated by author, rather than by article type or section.

I then merge this data with the main contributor expenditure spreadsheet, where we record and track all our freelance spending.

The end result is that we have the traffic generated by an author alongside how much we’ve spent with them over the given period. You divide the amount spent by either the PIs or the UUs and you end up with a cost per PI and a cost per UU, based on a specific author.

It’s not a perfect system, as the PIs and UUs also include legacy content written by that author that was accessed during the given period, not just the new stuff you’ve commissioned and allocated budget for. However, it still provides a valuable metric on the effectiveness of that author’s work to bring in traffic to the site, as well as the cost of acquiring that traffic.

There’s a lot we can do with this data. For example, we can compare the cost of traffic acquisition via a given freelancer’s work against alternative sources, such as newswire copy, pay-per-click (PPC) marketing, traditional marketing, sponsorships, list rental, staging competitions, copy sharing, content licensing deals with overseas or non-competing titles, referral deals with other sites and so on.

Doing this, we can see whether we are achieving a suitable return on investment from our freelance spending, we can benchmark in-house writers against freelance writers and visa versa, we can see which freelancers are popular and unpopular with our readers, highlight popular niche content strands and more.

Why do we do this? As a relatively new publication we re not shackled with the legacy of long-term contracts or historic arrangements with writers. We are also an online pure play, which means all our commercial and editorial focus is directed at the online ecosystem, where readers (or users) wield ultimate power, capable of making or breaking a site with a single shift in web surfing habits.

I honestly believe that in the not too distant future, online publications in all sectors, not just technology, will have to adopt a results-driven approach to freelance commissions in order to maximise revenue and to achieve maximum return from their freelance budgets.

The most likely outcome will be that publications begin paying writers purely on how much traffic an article pulls in. Also likely is that commissioning editors will need to take a more frequent and brutal approach to deciding which freelancers to commission regularly and which to drop from their rotation, based on the kind of metrics I am currently looking at.

What does this mean for freelance writers? For a start it means that freelancers will need to think about their working processes and the relationships they have with the publications that commission them. Right now it is far too common that a freelancer will get a commission, write a piece to a given word count and word rate, file it, invoice and get paid. The freelance writer is almost entirely detached from the process that takes place after the piece is filed and published. This will need to change going forward.

Freelance writers need to maintain responsibility for content and for ensuring it can reach the widest possible online audience even after the copy has been filed.

Things that freelance writers will need to consider and change their working practices to incorporate:

Search Engine Optimisation – This is key to the future of online publishing. All writers, whether they are in-house or freelance need to understand the importance of making copy search engine-friendly. That means understanding how search engines interpret content, how they look for keywords and what relevant keywords are popular at the time of writing and publishing. Writers also need to track the online zeitgeist to understand what search terms, themes and trends are popular, in order to incorporate them, where relevant, into an article.

Content Seeding – With publications looking at the audience traffic an article receives as a measure of success (as well as looking at traditional elements such as whether it is well written, accuracy, relevancy and how current the information is), the writer needs to take on some of the responsibility for promoting that article and extending its reach. That means seeding links to content to relevant locations where the links will bring in additional traffic. Also, think about whether the piece you are writing will appeal to the audience of the popular social bookmarking sites such as Digg, Slashdot, StumbleUpon and Reddit. We want readers to submit your content to these services, and it is in the interests of the writer as well for readers to do this.

Stickiness – This is one of the biggest issues affecting any online publication. A reader has arrived at the site to read a specific article, now how do you keep them there to read more than just the single piece that brought them there? The most effective way of doing this is for the writer to cross link to other relevant content on the site. If you are writing about, for example, the Microsoft Yahoo takeover saga, reference and link back to previous relevant articles that publication has published on the same subject, especially if you wrote them as well.

Comment Generation – Your piece needs to spark debate among readers. It needs to encourage them to post comments, engage and debate other readers on that site. The conversation should not end with your final paragraph, but should stimulate the reader to participate in the conversation, add knowledge and share alternative viewpoints.

Multi-skilling – Online journalism is about more than just writing, it is about providing complete coverage in the most appropriate media form, and doing it in as timely fashion as possible. You are covering an event for a publication; you need to consider visual elements as well as written. Think about how you can incorporate video, audio and images into the piece to maximise the effectiveness of the piece. Waiting for images to be sent over from a company or PR agency may be counterproductive to publishing a timely and informative piece, so be prepared to take your own photos, shoot your own video and record audio content for inclusion in a podcast. You don’t need thousands of pounds of equipment to create audio or visual material that is suitable for publication.

IT PRO gets a new look

Posted by Chris Green on Monday June 9 @ 11:01 am

New look IT PRO web site - www.itpro.co.uk

Following a huge amount of work by my editorial team and the Dennis web team, the new look IT PRO web site went live this morning.

http://www.itpro.co.uk

The new look site represents an important stage in the progression of IT PRO, and will allow us to do a great deal more in terms of how we produce coverage what format we publish our content in.

There are one or two small kinks that we are working out, so if you find anything that looks like it might be a bug, please let me know.

Happy Birthday Herman Hollerith, the overlooked pioneer of modern computing

Posted by Chris Green on Friday February 29 @ 11:18 am

Herman Hollerith

I’ve written a blog post over at IT PRO about Herman Hollerith, one of the founders of IBM and the man who pioneered modern data entry computing

Please take a look.

Microsoft’s move on Yahoo is doomed to fail

Posted by Chris Green on Friday February 1 @ 2:12 pm

IT PRO

I’ve just posted a new column over at IT PRO with my views and thoughts on today’s news that Microsoft has offered $44.6 billion in cash and shares for internet portal operator and advertising sales operation Yahoo.

Currently stuck in Portugal, so unable to do my usual commentary stuff for the TV news networks. Rather appalled at some of the dross I’ve been hearing on the UK stations thus far.

Live blogging the Steve Jobs keynote

Posted by Chris Green on Monday January 14 @ 8:21 pm

Assuming the technology doesn’t let us down, IT PRO (more precisely - me) will be live blogging the Steve Jobs keynote.

I’ll be using CoverItLive for this particular challenge, which will also be a first, so fingers crossed.

Assuming we can get a working 3G signal and the CoverItLive platform doesn’t let us down, you’ll be able to read the important details as they happen on the IT PRO web site.

All hail the new IT PRO fridge

Posted by Chris Green on Sunday January 13 @ 10:52 pm

After the little red IT PRO fridge went haywire earlier in the week I’ve been on the lookout for a replacement, as well as using the opportunity to upgrade to something bigger and better.

Sadly my shameless attempt to encourage a PR company representing a drinks brand or something similar to donate one to the cause has not proved fruitful, but all is not lost, as I bought exactly the one I wanted (see the image below - it even has the Stella branding, but we can live with that), brand new, from a eBay seller for a bargain price.

Beer Fridge

It’s currently sat in my hallway and will be transported to the office later in the week, on whichever day I can book a parking space in the car park.

The IT PRO fridge is dead!

Posted by Chris Green on Wednesday January 9 @ 2:10 pm

Dead IT PRO beer fridge

Today is a sad day in the IT PRO offices. Our beloved drinks fridge has officially died after two years of faithful service.

We realised all was not well when we opened the fridge to retrieve a packet of butter for the morning toast round, only to discover that during the night it had malfunctioned and switched from “Cool” to “Hot”, and with it boiled several cans of Coke and a brand new pack of Flora. The tub of marg was given a hero’s burial in the kitchen bin.

So, in short, we need a new drinks fridge. As you can see, the current one is only small (holds about half a dozen cans), and isn’t really up to the task of keeping the growing team of a busy IT magazine full of chilled sugar and caffeine. Ideally, we would kill for something like this:

Beer Fridge

Obviously it doesn’t have to be a Stella-branded one. We are not fussed what branding is on it :)

Yes, I know this is a shameless blag attempt, but it is worth asking before we have to resort to finding a cheap one on eBay. In return we can offer as many IT PRO 2008 monitor calendars as you want, plus any other Dennis promotional stuff that we can find. OK, not like-for-like, but its better than nothing.

CES analysis on CNBC

Posted by Chris Green on Monday January 7 @ 3:42 pm

CNBC CES

CES 2008 is up and running in Las Vegas. IT PRO has an army of journalists on the ground covering the event for us, but not me, partly becasue I’ve been recovering from a bout of norovirus since New Years Day, but also as I have so much going on n the office that needs my time.

It does mean I’ve been around to do some analysis on the news coming out of the show, or in the case of the Bill Gates keynote, the lack of it. Bit of a shame, would have liked and expected to see Gates use the opportunity to say or show something of consequence. An opportunity squandered.

Anyway - CNBC, video is up, click here or on the image to watch it.

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